Netswitch is a global technology solutions provider, serving businesses whose model for success relies upon smoothly running, and fully integrated IT systems.
Netswitch’s history began in San Francisco in the year 2000, with a small Network Engineering and IP Telephony engineering practice, and evolved through expansion into Internet Security, Cloud Computing and Managed Services with offices in Thailand, Beijing, Hong Kong and Shanghai, to today, offering ERP, Web Development and Systems Integration services with the acquisition of the Blackhawk Systems Group in 2012. Blackhawk was a leading $36m Systems Integrator and Professional Services company with offices in Oakland, Houston, Seattle and Irvine, and the resulting merger has transformed Netswitch into a complete provider of enterprise IT solution and systems integration services.
Now, global clients such as Verizon Wireless, Wells Fargo Bank, Charles Schwab, eBay, Vodafone Americas, Inc., The Hong Kong & Shanghai Hotels Limited, and Adobe Systems have all partnered with Netswitch because they are confident that we have the International reach as well as the local presence to provide both the technology and expertise to complete their mission critical IT projects on time and within budget, whether they be here in the United States or in Asia.
Our clients will tell you that the Netswitch experience is not only business to business, it’s also human to human.
What We Do
Netswitch provides information technology services through our One World IT Infrastructure service model which is based on the belief that security, reliable support and high availability are the keys to a successful IT strategy, for any sized business.
Our clients gain value from our:
- Extensive experience in Voice and Data systems including special expertise in Network Security, Business Continuity and IP Telephony
- One World IT Infrastructure that takes ownership for your entire IT domain
- SAP Managed Services suite of service offerings
- Single procurement process that enables a single currency and one set of accounting rules
- Unique abilities to bridge the cultural, knowledge and geographic gaps between Asia and US
- Personal services and attention to detail to serve large or small companies
- Large network of partners in the US and Asia, ready to supply the broad range of skills needed for success
One World Managed Services
Netswitch offers complete managed IT service solutions for small to medium-sized businesses that remove the headaches from managing and maintaining your critical IT systems. We’ll customize a support plan tailored to your environment that meets and exceeds your specific technology management and support requirements.
One World is your complete IT solution, supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally 24/7 and issues are addressed and fixed before they become problems.
SAP Managed Services
Netswitch Managed Services for SAP offer an alternative to your company’s in-house operational
planning, implementation, staffing, training, and ongoing operations of SAP applications. With
managed solutions for vertical industries from Netswitch and SAP, midsize companies can reduce
the guesswork and expense of business management technology by obtaining software, services and
support through a single point of contact at an affordable monthly cost.
Our proven methodology combines predefined services with flexible parameters that tailor solutions to
meet your specific business needs.
By partnering with Netswitch, you opt for an international company with an outstanding reputation
for service quality and customer satisfaction. Netswitch’s SAP leadership, expertise, and experience in
Managed Services make the difference.
Server and Desktop Management
We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is continually monitored so that you can rest assured knowing your vital data and IT systems are monitored and protected 24/7/365, from our dedicated Managed Services Centers in the U.S. and Southeast Asia.
Get live support via telephone or through the Internet 24 hours a day, 7 days a week, 365 days a year. For server, desktop and network issues, you can speak to a Netswitch employee in the US, or in Hong Kong, Bangkok or Shanghai. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. Or, we offer on-site support in most major cities.
Onsite Support and Emergency Response
We provide regularly scheduled visits from Netswitch field engineers to perform routine service and optimization of IT infrastructure. We can also provide emergency visits for unforeseen failures, troubleshooting and repairs.
At Netswitch, we make it easy for you to get in touch with us. Whether you want to schedule an onsite visit, submit and track a help ticket or view account information, you can do it all via your own online Client Portal. With this intuitive system, working with your dedicated Netswitch team is easier than ever. To experience how it can work for you, contact us and ask for a demo.
Information technology is continually evolving and improving. Netswitch stays current with emerging technologies, making sure that our hands-on experience thoroughly vets the true capabilities and ease of implementation of leading software and hardware solutions, so that you don’t have to. Then, we can help you build a strategy that puts these technologies to work for you in a way that helps your business run more smoothly and lowers your overall cost of IT.
IT Security is the umbrella term for layered protection that protects your IT environment from internal and external threats. Netswitch has the experience to help your company create and implement an IT security plan to protect your company’s IT environment, intellectual and financial assets.
Netswitch performs vulnerability assessments to help clients identify potential areas of risk and then guides them in choosing the best strategies to maximize limited IT budgets.
Defense In-depth Planning is the comprehensive IT security plan that Netswitch will customize to meet your business’ needs. Netswitch has years of experience creating in depth security plans that protect IT environments just like yours.
Virtualization lets you stretch your IT budget by creating non-physical copies of applications, workstations, and servers on existing machines. Netswitch has deep experience with virtualization and can help you choose the best virtualization solutions to meet your company’s needs.
Remote, mobile offices are an affordable way to extend your company’s geographical presence. Netswitch can help your company choose the right mobile solutions so that your employees can work while they are on the go, and can integrate their own disparate devices into your IT Infrastructure backbone. You can benefit from enabling your employees to use their own personal computing devices and smart phones as devices through which they can conduct corporate business. We can show you how to implement a BYOD initiative securely, and in a cost effective manner.
Cloud computing lets you lease or rent IT resources that you need without the commitment of ownership. Redundancy, lower overall cost, lower IT support for upgrades and patches, and business continuity are major benefits
Netswitch’s Enterprise Cloud can help your company realize the benefits of adopting cloud computing as part of your IT strategy:
- Affordability. No up-front costs for hardware and software and no ongoing maintenance costs or headaches associated with upgrades and patches
- Flexibility. Because the Netswitch Enterprise Cloud is offered as an on-demand service, you can adjust your contract to fit your computing requirements
- Stability and Security. Your network, server software and applications are installed on a more powerful, secure, and redundant hardware infrastructure than you could afford to own
- Rapid Deployment. Because the Netswitch Enterprise Cloud solutions are web-based, deployment is immediate, giving you access to the business solutions you need, when you need them
- Accessibility. Regardless of where you do business, you will always have access to your Netswitch Enterprise Cloud applications as long as you have access to the internet.
We know that your business world is spinning faster than ever. To remain competitive in your market, technology cannot stand in the way of business agility. IT must serve as an enabling and accelerating force for change. When your market and your competitors change, you have to be able to change faster.
The Netswitch One World IT Infrastructure service model is a proven methodology to assure a stable, secure, cost-efficient and responsive IT backbone for your company.
NetSwitch is a preferred CISCO provider and a GOLD Microsoft partner.